Refund policy

What you can get back, and how.

Unspent top-ups refundable for 30 days In full, to the card you paid with, within 30 days of buying them.
Spent credit not refundable You received the ads. If a result was wrong because of us, write to us.
Free credit not refundable It was free.
Pro cancel any time Pro stops at the end of the month you paid for. Its monthly credit ends with it. The month already started isn't refunded.

How to ask

From your account page, or email billing@adsentinel.eu with the email you signed up with. Refunds go out within 14 days.

Your right to withdraw

If you buy as a consumer in the EU, you may withdraw within 14 days. Our 30-day refund on unspent top-ups already covers that: ask for a refund of what you haven't used, or use the withdrawal button at the bottom of every page. When you check out, you ask us to start right away, so credit you have already spent can't be withdrawn.