# Refund policy

What you can get back, and how.

| | | |
|---|---|---|
| **Unspent top-ups** | refundable for 30 days | In full, to the card you paid with, within 30 days of buying them. |
| **Spent credit** | not refundable | You received the ads. If a result was wrong because of us, write to us. |
| **Free credit** | not refundable | It was free. |
| **Pro** | cancel any time | Pro stops at the end of the month you paid for. Its monthly credit ends with it. The month already started isn't refunded. |

## How to ask

From your account page, or email billing@adsentinel.eu with the email you signed up with. Refunds go
out within 14 days.

## Your right to withdraw

If you buy as a consumer in the EU, you may withdraw within 14 days. Our 30-day refund on unspent
top-ups already covers that: ask for a refund of what you haven't used, or use the withdrawal button
at the bottom of every page. When you check out, you ask us to start right away, so credit you have
already spent can't be withdrawn.